Setting Up The Verifone VX 520 Terminal [Step-By-Step Guide]

We put every effort into ensuring information on The Rise SMB is accurate. With that being said you should always perform your own research and verify details before applying or buying.

picture of terminal next to receipt paper

The Rise SMB maintains editorial independence. While we may receive compensation when you click links to partners, this does not influence our content. (Advertiser Disclosure)

Table of Contents

The Verifone VX 520 is a simple credit card terminal that allows you to process payments via ethernet or an analog telephone line.

It can be utilized to accept EMV chip cards, credit cards and a broad range of contactless payment providers, including Apple Pay.

What’s In the Box

The Verifone VX 520 terminal ships with the following items in its box:

  •  VX 520 Terminal
  •  Power Adapter
  •  Telephone line cable
  •  Paper

How to Connect the Terminal

To get started you will need to connect your terminal to the internet or a phone line, this is a 7-part process that will enable you to establish a connection with your payment processing company. 

  1. Remove the cover from the rear of the terminal.
a picture if the back of a Verifone VX 520 Terminal
  1. Connect either a phone or ethernet cable directly into it’s marked port (an ethernet connection will be faster).
  2. Connect the ethernet cable into a port on a router or connect the phone cable into an analog wall jack.
  3. Connect the power adapter into the black round port
  4. Plug the power adapter into a power outlet (this will cause the terminal to turn on).
  5. Put the cover back on the terminal’s rear.
  6. Push the ‘F3’ button to select ‘SOFTPAY-FDMS’ and navigate to the main menu.

How to Load Receipt Paper

Once you’re done setting up the terminal you can load receipt paper into your terminal so you can begin printing receipts for customers.

To help you get started the Verifone VX 520 comes with a roll of thermal receipt paper.

  1.  Open the printer cover
  2.  Place the paper in the tray with the paper feeding out the bottom towards you.
  3.  Close the printer cover

It’s really that simple!

Maintenance: Verifone VX 520

To help you maintain your new terminal there are some rules you should value.

First, we suggest that you never leave your terminal outdoors or exposed to dust and or water unattended. This will ensure that you don’t accidentally damage your hardware by exposing it to poor conditions.

Second, If you have to turn off the machine for any reason it’s best not to do it during a transaction, this will prevent headaches for both you and your customers. 

Lastly, If you do have to repair your terminal it’s best to reach out to Verifone customer service directly, they will be able to tell you the most appropriate step to take.

If you are looking for more in-depth information on the Verifone VX 520 than check out the full guide online from Verifone below.


Ryan Watkins

Ryan Watkins

Ryan is the Founder & Editor-in-Chief of The Rise SMB. He began this site as a way to help small business owners better understand the financial services, loans, and software available to them.

He has a Bachelor of Arts in Political Science from the University of Toronto and has served in various management & executive roles within the financial services industry, including most recently as the Head of Growth for leading Canadian Business Lenders, Loop & Lending Loop.

Much of Ryan's work has focused on providing accessible capital and credit building services to Canadian small business owners and entrepreneurs. In his spare time, Ryan loves bouldering, backpacking and drinking inordinate amounts of coffee.

Subscribe To Our Newsletter

Get the latest News, How-To's, Reviews, and Advice for Small Business Owners

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email

More To Explore

Retail POS System Examples Blog Post Feature Image
POS Systems

What POS Systems Do Retailers Use? (2021)

Curious about what POS systems are commonly used by retailers?  With so many retail point of sale systems available it can be tough to pinpoint